Privacy Policy

Effective Date: December 26, 2025

Executive Wood Products (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (executivewood.com), place an order, or otherwise interact with us online or offline.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following types of information:

Information You Provide Directly:

• Name, billing and shipping address, email address, and phone number (for order processing and communication)
• Payment information (credit card details, Google Pay, Klarna, or Affirm transaction data—processed securely by our payment providers)
• Any additional details you provide when contacting us, such as through forms, emails, or our Tidio live chat feature

Information Collected Automatically:

• Usage data via Google Analytics, including IP address, browser type, device information, pages viewed, time spent on pages, and referring website
• Order and account activity (e.g., items viewed, cart contents)

We do not use cookies on our website.

2. How We Use Your Information

We use your personal information for the following purposes:

• To process, fulfill, and ship your orders
• To communicate with you about your order, including confirmations, updates, and customer support
• To respond to inquiries submitted via email, phone, or live chat
• To send promotional emails about products, special offers, or company news (you may opt out at any time)
• To improve our website, products, and services through analytics
• To comply with legal obligations and prevent fraud

3. Sharing Your Information

We share your information only as necessary and with trusted third parties:

• Payment processors: Credit card and Google Pay transactions (including Klarna and Affirm) are handled securely by WooCommerce-integrated providers; we do not store full credit card numbers
• Shipping carriers: Name, address, and phone number to fulfill delivery
• Google Analytics: Anonymized data for website performance analysis
• Tidio: Live chat service provider, which may process chat messages and metadata
• Service providers: Other vendors that assist with website hosting, order fulfillment, or email delivery, bound by confidentiality obligations

We do not sell, rent, or share your personal information with third parties for their own marketing purposes.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, loss, or misuse. Payment transactions are encrypted and processed through secure, compliant providers.

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access, correction, or deletion: Contact us to request access to, correction of, or deletion of your data
• Opt-out of marketing: Unsubscribe from promotional emails using the link in any message or by contacting us
• Do Not Track: We do not currently respond to browser Do Not Track signals, as there is no uniform standard

For residents of California (CCPA/CPRA) or other jurisdictions with similar laws, additional rights may apply, such as knowing categories of data shared or requesting no sale of data (we do not sell personal information).

6. International Data Transfers

Our website is operated in the United States. If you are located outside the U.S., your information will be transferred to and processed in the United States, where privacy laws may differ. By using our services, you consent to this transfer.

7. Children’s Privacy

Our website and services are not directed at children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review it periodically.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Executive Wood Products Email: buysmart@executivewood.com Phone: (573) 468-3047