Shipping Policy
1. Production and Shipping Times
Production and shipping times vary based on the product type, stock availability, and level of customization:
- Lecterns & Podiums: Typically ready to ship within 2 to 8 weeks, depending on current stock, chosen customizations, and order volume.
- Ballistic Furniture: Ships within 6 to 12 weeks, due to additional engineering, materials sourcing, and safety testing requirements.
- Home & Office Goods (including tables, desks, plaques, and accessories): Usually ship within 1 to 4 weeks, unless otherwise specified.
Rush production may be available on select items for tight deadlines. We also carry several ready-to-ship models that can be shipped quickly. Please contact us to discuss options.
For the most accurate lead time or to inquire about expedited production, reach out at (573) 468-3047 or buysmart@executivewood.com.
2. Shipping Methods, Tracking & Insurance
Free standard shipping is included with all our products, except our anti-ballistic line of products. Many of our products as needed include a lift gate provided with shipping.
We use trusted carriers for delivery:
- FedEx Ground for small to mid-sized items
- LTL Freight for large items such as our larger podiums and nearly all ballistic products
Tracking information will be provided once your order ships. For freight deliveries, your contact details will be shared with the carrier to coordinate scheduling and ensure receipt.
3. White Glove Delivery
White Glove Delivery is available as an option, including inside delivery, unpacking, placement, and assembly where needed. This service is suitable for schools, government facilities, churches, or large venues.
Pricing varies based on:
- Delivery location
- Quantity and type of items
- Size, weight, and assembly complexity
- Accessibility (e.g., stairs or elevators)
Contact us at (573) 468-3047 or buysmart@executivewood.com for a custom quote.
4. Shipping Rates & Destinations
- Free Shipping is available on select products within the contiguous United States.
- Shipments to Alaska, Hawaii, U.S. territories, or international destinations require a custom quote.
- We serve customers in over 55 countries worldwide.
- We cannot ship to P.O. Boxes, except for small items like sample kits or stain swatches.
International Shipping We provide shipping to select approved countries. Free shipping applies only within the continental U.S.; custom quotes are required for other destinations.
Need a Quote? For addresses outside the contiguous U.S., email buysmart@executivewood.com with your full address and product details for freight pricing and delivery timelines.
5. Manual Shipping Quotes (Ballistic Products)
Due to size, weight, and regulatory requirements, ballistic items require a manual shipping quote. Please contact us prior to ordering for accurate options.
6. GSA Customers
GSA purchasers should contact us directly for shipping quotes and order placement, as rates and terms may differ under GSA scheduling. Please reach out at (573) 468-3047 or buysmart@executivewood.com.
If you have any questions about this policy, please contact us for assistance.